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CAPA TV | May 26, 2019

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Innovation Driving The Entire Aviation Ecosystem

CAPA
  • On May 10, 2019

Technology within the aviation sector continues to evolve and develop leading to improved passenger experience, increased revenues and enhanced service. There are a range of tools available now which could assist in these areas from Customer Focused Platforms; Artificial Intelligence; digital technology; and many more.

These solutions are designed to enable revenue maximisation, reimagined retailing, and enhanced traveller experience through flexible, open, and intelligent technology.

  • What do airlines need to do to evolve into proper travel retailers?
  • What can they learn from other travel suppliers who excel in this arena?
  • What other/newer distribution technologies are required to enable further airline growth?
  • What technology is set to shape the way the future traveller interacts with airlines and airports?
  • How will travel retail evolve after basic merchandising?
Speakers
Hugh Aitken
Senior Director, Strategic Partnerships
Skyscanner
Moderator
Jonathan Newman
CCO
Caravelo
Panelist
Dieter Westermann
Vice President Revenue Management
Etihad Airways
Panelist
Dino Gelmetti
Vice President, Travel Solutions, MEA
Sabre
Panelist

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