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CAPA TV | September 27, 2020

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KLM CEO Update: Innovation, Social Media And Air France

CAPA
  • On May 24, 2018

KLM president and CEO Pieter Elbers highlights how the airline is using social media as a key tool for conversations with its customers. He talks about how the airline is modernising its fleet and how this will help it overcome increasing fuel costs and the continued evolution of the low cost long haul model. He also discusses the recent operational issues at Air France and how they are impacting the Dutch flag carrier.

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