ACI World DG: ‘Everything That Makes The Process Faster Helps In Terms Of Capacity’
Airports Council International (ACI) World DG Angela Gittens, speaking on CAPA TV, stated (04-Jun-2018) “It’s always amazed me how we’ve pretty much done bag processing the same way for 50 years”, despite the existence of technology that could improve the process. Ms Gittens said she is pleased that IATA will require the use of radio frequency identification (RFID) technology for baggage tracking, because “Everything that makes the process faster helps in terms of capacity”. She noted that if airports can increase baggage handling throughput and “passengers can get out faster because they can get their bags” there is less need to “build more space” at airports. Ms Gittens added: “It has been very gratifying to see how quickly government is starting to embrace the use of biometrics”.