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CAPA TV | August 21, 2017

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Asia Aviation Summit | 23-24 Nov 2015

For Love AND Money: Points, Personalisation And Ancillary Services – What They Mean To Managed Travel Programmes

December 3, 2015 |

Some call it loyalty and customer-centricity, whilst the industry buzz word is “Personalisation”. However, others fear it will drive up the cost and complexity of corporate travel programmes. The lure of frequent flyer points on the one hand, and travellers … Read More

Peach Aviation Named CAPA Asia Pacific Low Cost Airline of the Year

December 3, 2015 |

This award is given to the low cost airline that has been the biggest standout strategically, established itself as a leader, been most innovative, and provided a benchmark for others to follow.

Peach was selected by the judging panel for … Read More

What’s Next For North Asian LCCs?

December 3, 2015 |

Asia’s LCCs have successfully challenged the established order of ownership and control and LCC Groups are emerging across Asia. They are now challenging the traditional hubbing role and entering long-haul markets and tapping corporate markets. What’s next? • How is … Read More

Insights Into Innovative Corporate Travel Programmes

December 3, 2015 |

Now we hand it over to the Buyers, to lift the lid on the past successes, current challenges and positioning of their corporate programmes. An indepth discussion will be preceded by a series of short, sharp presentations by the Buyers:• … Read More

Asia Airline Outlook 2015: A Perspective

December 3, 2015 |

CAPA – Centre for Aviation, Executive Chairman, Peter Harbison

 

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Singapore Airlines CEO Update

December 2, 2015 |

2015 has been a pivotal year for the Singapore Airlines Group as it has implemented or announced several components of its new strategy. Early 2016 will bring another milestone as SIA takes delivery of its first batch of A350s, which … Read More

Bangkok Airways Update

December 1, 2015 |

Bangkok Airways SVP Peter Wiesner discusses expansion plans for 2016 including more aircraft, possible new destinations and additional codeshare partners. Domestic market conditions are challenging, prompting Bangkok Airways to suspend services to Udon Thani. But the airline differentiates itself from … Read More

Outlook For The Indian Aviation Market: On The Pathway To Profitability?

December 1, 2015 |

CAPA – Centre for Aviation, Director South Asia, Binit Somaia

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Seven Rules For Superior Customer Satisfaction

December 1, 2015 |

Berthold Trenkel, Executive Vice President, Global Traveller Services at Carlson Wagonlit Travel, shares his rules for superior client satisfaction in an entertaining and informative presentation filled with personal experiences. Trenkel leads a team of 14,000 people and concedes that there were “lots of … Read More

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